We collect information that you provide directly to us when using EmptyBD, including: • Account Information: Name, email address, phone number, NID, and address when you register • Transaction Data: Payment method details, transaction IDs, deposit/withdrawal history, and wallet balance • Bidding Information: Your bids, auction participations, and bidding history • Product Data: Products you list for sale, purchase history, and e-commerce transactions • Communications: Messages with other users, customer support inquiries, and notifications

We use the information we collect to: • Provide and maintain our bidding, e-commerce, and wallet services • Process your transactions and manage your account balance • Facilitate communication between buyers and sellers • Send you transaction confirmations, updates, and promotional messages • Verify your identity and prevent fraud • Comply with legal obligations and resolve disputes

• Your account is protected by authentication tokens stored securely • You are responsible for maintaining the confidentiality of your login credentials • We implement industry-standard security measures to protect your data • Enable two-factor authentication when available for enhanced security • Report any unauthorized account activity immediately to our support team

We use cookies and similar technologies to: • Keep you logged in and maintain your session • Remember your preferences and settings • Analyze how you use our platform to improve services • Deliver personalized content and advertisements You can manage cookie preferences through your browser settings.

• Your data is stored on secure servers located in Bangladesh • We retain your information as long as your account is active • Transaction records are kept for 5 years for legal and tax compliance • You can request account deletion, which will remove personal data within 30 days • Some anonymized data may be retained for analytics purposes

We may share your information with: • Other users as necessary to complete transactions (e.g., seller sees buyer contact info) • Payment processors to facilitate deposits and withdrawals • Law enforcement when required by law or to protect our rights • Service providers who assist in operating our platform We do not sell your personal information to third parties for marketing purposes.

You have the right to: • Access and review the personal information we hold about you • Update or correct inaccurate information through your profile • Request deletion of your account and associated data • Opt-out of promotional communications • Export your transaction history Contact us at mubinulislam14@gmail.com to exercise these rights.